Temporary Closure of 6 Thomas the Baker Shops

Covid-19 Update 14th July 2020
Recent Shop Openings

We are pleased to advise that a number of the shops that we needed to close at the beginning of the Coronavirus pandemic are now open again. The following shops have re-opened:

  • Wakefield
  • Skipton
  • Marton Road (Middlesbrough)
  • Market Street (York city centre)

Both Goole and Captain Cook Square (Middlesbrough) remain closed at the moment but hope to open again in the near future.

3rd April 2020

We have made the difficult decision to temporarily close six of our 30 branches as of Monday 6th April due to the current coronavirus pandemic. During this difficult time, the other 24 shops will be remaining open in order to provide customers with a range of bakery goods, focusing on the essentials that are most important, particularly in smaller and rural communities, areas which many of our shops service.

The shops which will be closing until further notice are:

  • Goole
  • Wakefield
  • Skipton
  • Captain Cook Square, Middlesbrough
  • Marton Road, Middlesbrough
  • Market Street, York

The decision to keep these shops closed will be reviewed at the end of May.

Other measures that we have put in place recently include reducing the minimum card spend to £1.00 to encourage cashless transactions and only allowing a limited number of people in each store at any one time – this information is displayed outside each store. In addition, stores are closing earlier than usual to allow for additional cleaning and to reduce the potential exposure time for those continuing to staff the shops.

Thomas the Baker Acomb

Simon Thomas, general manager at Thomas the Baker, said: “We would like to offer our sincere thanks to our wonderful, hardworking team and our loyal customers for all their support during this very difficult time. It has been a very difficult decision to close some of our shops as we are determined to maintain a vital service to our customers during these unprecedented times. We know many people have relied on us for staples such as bread, and even the flour and yeast that we started selling when it became apparent people were struggling to source them elsewhere.

“However, our staffing levels have of course been impacted by the virus both at the main Helmsley Bakery and in store and we need to ensure the safety of those staff members who are still working and interacting with customers and colleagues every day. Thomas’ have voluntarily chosen to pay customer facing shop staff their average full weekly commission despite the fact that the shops sales have declined dramatically. Those who are furloughed will also be paid their average commission despite the fact this is not a Government requirement. We looked carefully at which stores were experiencing a lower footfall, staff shortages or where we felt needs were being met by other businesses within the town. We feel it is the right decision to close these shops at the current time but will be reviewing that decision at regular intervals.”

You can see our full list of open stores on our website here

You can read more about our earlier response to the health crisis here.


June Obrien

I love your mince pies and Bakewell tarts and have to stock up when I visit York, Beverley and Castleford. Unfortunately you do not have a store in Doncaster where I live. Thankyou

Alan Berry

I am glad to see you are still open in a lot of your shops and wish all the staff well. My wife and I use the Tang hall lane shop and the staff are always very pleasant and at this time are doing a great job staying open. Unfortunately, it is lockdown for us both being in our mid 70’s and we can’t visit at present which is sad because every business needs its customers especially now. Good luck and stay safe to all.

Kindest Regards

Erik Matthews

I just would like to say a very big heartfelt thank you to the staff at the Northallerton High Street Branch for their cheerful professionalism at this difficult time and singlehandedly keeping everyone going! They are the highlight of the day!

Jane Conner

Really appreciate you staying open through all of this, would have missed not being able to buy your bread and sausage rolls. Lovely ladies in your Malton store still manage a big smile.

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